Reservation requests
Every new request shows up with a number on the menu item, and you get an email. The next dates are at the top.
Reservations
Reservations you confirm in one tap.
Your guests send requests right on your page — a table, an appointment, a class, a court, a tour or a room. You tap “Confirm”, the guest sees “Reservation confirmed”. Payment happens on site with you.
Try it free for 7 days See pricing
- No deposit, no fees
- Fixed replies instead of messages
- Modeled on the big booking platforms
How your guest reserves
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Choose.
What, when, how many — the form fits your industry: table and occasion, service and staff member, a class from the timetable or a tour departure.
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Read the terms.
Before sending, they see your cancellation policy and house rules and confirm they've read them.
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Send the request.
In “My reservations” it shows as “Requested”.
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Get the confirmation.
As soon as you confirm, they see the green “Reservation confirmed” badge — with all the details to save or print.
To reserve, a guest needs an account with a confirmed email address. That protects you from joke requests and them from strangers.
This simple for you
One menu item, two big buttons.
Confirm or decline
One tap on “Confirm” — or “Decline” with a fixed reason such as “fully booked”. More fixed replies: suggest another time, waiting list, “Please get in touch”.
No typing messages
You only reply with fixed sentences that the guest reads in their own language. No translating, no misunderstandings.
Cancellation policy in a minute
You choose until when guests can cancel free of charge, and tick your house rules. After that deadline the guest sees “Please call the business”.
Switched on in three steps
What do you offer? When? On which terms? Sensible settings are already in place for every industry.
At the till, too
If you allow it, your staff can confirm requests on their page as well.
Built for your industry
Every industry gets the form it needs — modeled on the platforms your guests already know.
Tables
Restaurants, cafés and dessert cafés: party size, time, seating area, occasion and high chairs.
Appointments
Hair salons, barbershops, nail, lash and tattoo studios, massage, spa, car wash, pet grooming, laundries, photo studios and repairs: service, staff member and time — always at your place of business.
Classes
Fitness, yoga, Pilates, dance and Muay Thai: the timetable with free spots and a waiting list.
Courts and tee times
Badminton courts: court and duration. Golf clubs: tee time, flight, caddie and cart.
Workspaces
Co-working spaces: desk, meeting room or an office for the day.
Measurements and fittings
Tailors, Indian tailors and Thai fashion & silk: an appointment for measurements and fittings — at your shop.
Tours, rentals and shows
Tours and boat trips, jet skis, scooters and cars, show tickets — as soon as the required documents are in place.
Coming soon Rooms
Hotels, resorts and hostels: room types with photos and amenities, arrival and departure — as soon as your hotel license is in place.
Coming soon Hotels and accommodation — like on the big booking sites
Every room type gets a gallery, a description, beds, size, view and a list of amenities to tick. Then there's the property itself, with photos, check-in and check-out times and your house rules.
You don't need a calendar: the guest sends a request with arrival, departure and number of guests, and you confirm or suggest another room type. The price is a guide, payment is made at the hotel — no prepayment, no credit card as a guarantee.
Room requests are available to hotels, resorts and hostels as soon as the hotel license or the small-accommodation notification is uploaded in your area.
Industries that need a license
Hotels, resorts, hostels, tours, boat trips, jet skis, scooter and car rentals, show tickets, massage and spa only get reservations once the documents your industry requires are uploaded in your area — for example the hotel license, the Department of Tourism license, the health establishment license, or the registration and insurance of the vehicles. If a document expires, new reservations pause until the new one is in place. Points and Google reviews always work, with no documents at all. Offers and promotions are not available for accommodation, tours, rentals and tickets.
Honest, and no money involved
- Payment happens on site at the business. SiamPoints is not a payment service provider: we take no money and charge no fees.
- No deposit, no credit card as a guarantee, no fee for canceling or not showing up.
- The guest sees your cancellation policy and terms before sending and in the confirmation. You manage your texts yourself — they go live straight away.
- Without a reply, a request expires after 24 hours — the guest is never left waiting.
- You see the name on the reservation, never the guest's phone number or email address.
Why this brings more bookings
Many guests would rather send a request online than call — at any hour, in their own language, without waiting on hold. Guests who collect points with you also reserve with you next time. And every confirmed reservation sits on the guest's phone with your address and contact buttons — they find you without searching.
Questions about reservations
Do I have to confirm every request myself?
Yes. There's no calendar that accepts on its own — you stay in control. Confirming takes one tap, and your staff can do it too if you allow them.
What does a reservation cost?
Nothing extra. Reservations are included in the price — for hotels and resorts too, however many rooms they have.
Can I ask for a deposit?
No. Payment is made on site. We don't allow deposits, bank details or payment links in your terms.
What if a guest doesn't show up?
You mark them as “No-show” — for your own overview only. There's no fee.
Can the guest cancel?
Yes, up to the deadline you set — with a fixed reason. After that they see “Please call the business” with your buttons to call you or reach you on LINE and WhatsApp.
Which industries get reservations?
All where they make sense:
Food & sweets: Restaurants, Cafés & coffee roasters, Dessert cafés
Beauty & wellness: Hair salons, Barbershops, Nail salons, Lash & brow studios, Tattoo studios, Traditional Thai massage, Spas & onsen
Fitness & sport: Gyms & fitness studios, Yoga studios, Pilates studios, Dance schools, Muay Thai gyms (training only), Badminton courts, Golf clubs & driving ranges
Everyday services: Car wash & detailing, Laundries & dry cleaning, Pet grooming, Co-working spaces, Photo studios & print shops, Mobile & IT repair
Fashion & retail: Custom tailors, Indian tailors, Thai dress & silk
Hotels & accommodation: Hotels, Resorts, Hostels
Tours & rentals: Dive schools & tour agencies, Boat tours, Jet ski, Scooter rental, Car rental, Show tickets
Start today with points and reviews.
You switch on reservations as soon as they're ready for your industry — no new setup needed.